University of Arkansas

UALR College of Business


ACT WorkKeys Service Center

The University of Arkansas at Little Rock (UALR) is the only ACT WorkKeys Service Center in Arkansas that provides job profiling, assessments, and consulting services to assist employers and individuals with identifying essential skills for the work environment.

UALR Community Workforce Analysis and Assistance has conducted over 145 profiles and over 5000 assessments across the state.

Job Profiling
sample profile

ACT WorkKeys Job profiling process is the first step in establishing fair and valid requirements necessary to comply with Equal Employment Opportunity Commission’s (EEOC) hiring and selection regulations.

Job profile outcomes:

  • provide specific skill level requirements for current and potential employees
  • document how skills are used

Let us show you how to incorporate ACT WorkKeys strategies into your business or agency.


UALR provides onsite group assessment services for employers as well as individuals interested in becoming more competitive in their pursuit of employment. To schedule assessments please contact the Community Workforce Analysis and Assistance directly.

ACT WorkKeys offers foundational and personal skill assessments for measuring problem-solving, communication, and interpersonal abilities needed for the workplace.



  • Applied Mathematics
  • Locating Information
  • Reading for Information
  • Applied Technology
  • Observation
  • Teamwork
  • Listening
  • Writing
  • Business Writing
  • Fit
  • Talent
  • Performance

Anticipated WorkKeys Assessment outcomes:

  • Provide results that accurately quantify foundation skill levels
  • Highlight both strengths and weaknesses.

Are you an employer who has been curious about the WorkKeys assessments? Want a free demonstration? Contact Community Workforce Analysis and Assistance.

Arkansas Career Readiness Certificate (CRC)

The Arkansas Career Readiness Certificate (CRC) is a portable skill credential that recognizes individuals as having necessary workplace skills. The Career Readiness Certificate addresses skills in Reading for Information, Applied Mathematics, and Locating Information.

Community Workforce Analysis and Assistance works closely with the CRC Steering Committee to offer ACT WorkKeys job profiling support to businesses across the state of Arkansas.


For More Information

Mike Gerfen, Coordinator
Workforce Group
UALR Institute for Economic Advancement
2801 South University
Little Rock, AR 72204-1099
FAX: 501-569-8538
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